Shipping policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed, you’ll receive a confirmation email with tracking details.
Shipping Times
Estimated delivery times vary by location:
- United Kingdom: 5–8 business days
- United States: 6–10 business days
- Europe: 6–10 business days
- Rest of the World: 8–14 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or peak periods.
Shipping Costs
Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can follow your delivery in real time.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your order hasn’t arrived within the estimated delivery window, please contact our support team and we’ll be happy to assist.
Contact Us
For any shipping-related questions, please contact us.